FAQ

We split the full payment into agreed instalments, upon payment of the first instalment you get access to be able to use the domain, you can host it, set up and use personal email etc. (No bulk sending / high volume automated outreach etc. allowed though), upon payment of the final instalment we initiate Nominet ownership transfer of the domain to you and assist with the IPS tag change.

It’s typically a two step process: First legal ownership transfer, then IPS tag change from our Nominet registrar tag to your chosen registrar’s tag.Once payment is received we initiate Nominet transfer of the domain to your email address – you then accept the transfer and become the legal owner of the domain – you now have full control and rights to the domain.Next is the IPS tag change, this dictates where your domain is renewed and it’s where you set DNS for hosting, Depending which domain registrar you use i.e. GoDaddy, 123-reg, 1&1 etc. the process can vary from us changing the tag for you in our Nominet registrar account to your chosen one, or in some cases you can do it yourself in your registrar account – GoDaddy is one registrar that facilities tag changes in the account, but not all do, however, we’ll ensure you are in the loop all the way and work with you to complete the transfer and tag change.We’ve never failed to complete a transfer and tag swap, so you can rest assured you will get ownership and control of any domain you purchase from us.

If you elect to pay by instalments but cannot make all payments to complete the purchase, we will retain ownership of the domain and will refund all but one payment to cover our costs. So for example; if the domain costs £2,000 and was to be paid over six months and you made four payments of £333.33 then we would refund three payments back to you, keep the domain, and one payment to cover our costs.

No, we sell domains, we don’t renew them or act as a domain registrar for others, once you have paid for a domain in full, we initiate the transfer of ownership via Nominet, we can change the registrar tag for you or you can do it via your Nominet account.

Yes, we buy from several sources including directly from owners, so if you have a domain to sell then drop us a line, but bear in mind we cannot pay a final buyer price, we have to make money too so be realistic when pricing your domain, we can hold domains for years until the someone needs the one we have, so have to have a fair profit margin to be able to make money.

Yes, we welcome reasonable offers (think of it more of a discount off the asking price, not to offer a fraction of the asking price – reasonable offers are responded to within 48 hours, silly offers are ignored) however even an accepted offer is subject to cancellation if another buyer offers the asking price at any point prior to the domain transfer taking place even if funds have been received from you under an offer situation (we’ll refund any money paid in full to you though, no costs/fees deducted, but do reserve the right to cancel the sale right up that point) so the best way to secure a domain is to buy it for the asking price as we won’t sell the domain to anyone else, even if we receive a higher offer.So to clarify: Paying the asking price secures the domain 100%, however, an offer for less than the asking price is only honoured unless the asking price is met by another buyer during the sale process which is usually under 48 hours duration, so it’s a small risk that you could still lose the domain to someone offering the asking price, but one to be aware of.